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Bronson-Tate Consulting

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Will I be able to access my domain name with or without the WWW?

Yes, you will be able to access the domain name with or without the WWW in front. Many web hosting providers do now provide this capability.

For example, you can access the domain name "mydomain.com" by going to "www.mydomain.com" as well as "mydomain.com".



Do you offer dial-up internet access?

No, you will need local Internet access in order to maintain your web site and retrieve email addressed sent to your site. We endorse and reccomend several dial-up ISPs for this service.


Do you support MS Frontpage extensions?

Yes, You first must set up the account as a Front Page site. An additional fee is required for this.
(E-Mail us for details)


Do you offer web page design services?

Yes, go to our Web Design Consultants home page.


Can I check domain name availability?

Yes, at the bottom of the nav bar, is a section to enter the domain name you want to check.


Does Bronson-tate.net, handle domain registration?

Bronson-tate.net, will register new domain names with NameIT for you. NameIT will charge you directly for this service. 

We do not charge for registration and we register it in YOUR name. 

If you have an existing domain we will fill out and send you a modify domain name template. When the transfer is complete there is a 72 hour propagation period where visitors could go to either site. At the end of the 72 hours you should contact the previous host to have them delete the old domain from their records and update their DNS record.

If you use this same provider for your Internet access you will not be able to access your domain site at Bronson-tate.net, until they update their DNS.

During the propagation period persons accessing your site will be going to both sites until all are eventually accessing the new site hosted by Bronson-tate.net.
The process should be seamless.



Can I transfer an existing domain name to Bronson-tate.net?

Yes. When you place your order via one of our online order forms, be sure to specify that you are requesting a transfer and NOT a new domain.

You should keep the service at the present site while waiting for the transfer to be complete.

We will provide you with a temporary IP address so you can mirror the site on our server. All email and web pages will still be accessed from your current site until propagation is complete.



How long does it take before my domain name is active?

Once your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All internet providers must update their records (DNS tables) to reflect new site locations. This is called propagation.


What is the fee for domain registration ?

Bronson-tate.net will register your domain for you through NameIT*
*A fully accredited ICANN Regsistrar
Bronson-tate.net registers a NEW domain for you $70.00 Two Years
You register a NEW domain through NameIT $68.00 Two Years
Renew an EXISTING domain $34.00 Two Years*
*Limited Time offer through NameIT Only


Does Bronson-tate.net, limit the number of hits I can receive each month?

No. Our experience has shown that 300 to 500 MB/month is more than enough data transfer for 90 (+)% of all websites and we use it as a bench mark. Depending on the quantity and size of your files, 1000MB could support many thousands of hits per week.


How do I transfer files to my web site?

Files must be transferred to the web server via File Transport Protocol (FTP).
An
FTP tutorial is available for first time users.
Bronson-tate.net. offers unlimited FTP access.


Will I have unlimited access to update my pages ?

You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your convenience.


Can multiple domains point to the same HTML files ?

In general, if you have more than one domain account at AIT we can point each domain address to the same HTML files. There is a $30.00 setup  fee to mirror sites and $3.00/monthly fee.


Can I use my account for commercial purposes ?

Yes, you can use your account for commercial purposes. The World Wide Web has become a most efficient and cost-effective means of making information, products and services available to the users of the internet community.


Can I resell space within my own account ?

Only with Standard Domain accounts above and including "Package #4".
No ,"NFPO" account can be resold.


Do you accept international orders ?

Yes. We are pleased to have customers around the world. If desired, we can host non-US domain name extensions


What contract and payment terms are available?

We bill in monthly increments for Domain accounts and yearly for Non_Domain accounts. We do not require a minimum contract ** beyond the initial set-up and first month fee.


Do you offer technical support to customers ?

Yes. We encourage our customers to send us an email with questions or concerns about their web site. We are relatively quick to respond to support email around the clock. If we cannot offer a solution to a concern within a reasonable time frame, we will invite you to call us or we'll call you directly.


How long does it take to set up a new account ?

Orders for new Domains and Non-Domains will be configured within 24 hours, and most times will be done the same day. Once an account is set up an activation notice will be sent you via email including a userid, password, and FTP hostname.

You can begin uploading files to your new web site immediately. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or transfer.



How do I place an order ?

You can place an order for a Standard or NFPO account directly from our web site 24 hours a day


How can I tell if my account has been disabled ?

You will be able to tell you account has been disabled by the "Document Containts No Data" error message when you access your site.
If you see the above message, you will need to contact our webmaster
.
Your account still exists, It has only been disabled for the browsers.

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